A month-long training on Grievance Redress System – developed by nTier Solutions Ltd and implemented by Cabinet Division of Government of Bangladesh – was held at Bangladesh Secretariat.
In all, two officials from each ministry took part in the training sessions, which included theoretical as well as hands-on training for Administrative Focal Points as well as Technical Admins.
The sessions were inaugurated by Honorable Cabinet Secretary and presided over by Mr. Nazrul Islam, Secretary, Cabinet Division, Additional Secretary (Reforms) and Mr. Khaled Hassan, Deputy Secretary, Cabinet Division.
On behalf of nTier Solutions, Mr. Mustafa Zuhair Ibn Yahya, CEO was present in all the session, supported by Mr. Sazzad Hossain (CBO), Ms. Nahid Mustafa (CTO), Mr. Imam Ahmed (Head of Training & Support), and Mr. Rabiul Hasan (Senior Support Engineer)
During the concluding session, Mr. Syed Waqar Nabi, International Consultant for nTier Solutions Ltd (Research Fellow at University of Glasgow, Scotland, and former pro-vice chancellor of Naml University, Pakistan) was present to share his views with officials of Cabinet Division.
Check out Gallery for GRS Training Sessions
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